FAQs
Hosting
All mservers websites are hosted in the UK in the London Data Centre of a wholly owned subsidiary of NTT Communications, the world's largest telecommunications company.
NOTE: European mainland, US and Japan hosting also available. Please contact us for more information
Why settle for less?
- Proven track record as one of the world's largest operator of websites for businesses
- A leading provider of global IP solutions
- Supports its operations with highly reliable and scalable global infrastructure
- Provides web hosting services to customers in more than 146 countries
- 24/7/365 network monitoring carried out at a state-of-the-art Network Operations Centre
NTT Named to Fortune Global 500
Fortune magazine named NTT No.4 on its Telecommunications 2004 Global Most Admired Companies list, based on a survey of telecommunications industry directors, executives and analysts who rated companies on nine criteria, including innovation, quality of products/services and long-term investment value. NTT also ranked in the top 20 worldwide in the 2004 Fortune Global 500, which lists corporations with the largest revenue from the past year. www.fortune.com
NTT Named to Forbes 2000
NTT ranked No.30 on the Forbes 2000: World's Leading Companies list, based on composite scores for sales, profits, assets and market value. NTT was also included in the top 20 of Forbes' list for companies with the highest sales. www.forbes.com
How can I track visitors to my site?
All hosted sites now come with Google Analytics
This is a second to none service that offers hundreds of different reports regarding traffic to your site and is incredibly straight-forward and easy to use.
Allows for downloading of different stat reports in several different formats
How do I set up my email account?
This tutorial shows you how to configure Outlook Express to retrieve mail from your email account. The following screen shots are taken with Outlook Express 5 on Windows 2000, but they should be very similar to other versions on different operating systems.
| 1. | Start your Outlook Express software. Click Tools and select Accounts. |

| 2. | On the Internet Accounts page, select the Mail tab, click Add and then select Mail. |

| 3. | On the Your Name page, enter the email sender's name as the Display name and click Next. |

| 4. | On the Internet E-mail Address page, enter the email sender's email address as the E-mail address and click 'Next'. |
| 5. | On the E-mail Server Names page, select POP3 as your incoming server type and enter the incoming and outgoing mail servers and then click Next to continue. | ||||||||||||||
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| 6. | On the Internet Mail Logon screen, enter your UserID as your Account name and your email account password and then click Next. You may check Remember password but DO NOT check 'Log on using Secure Password Authentication (SPA)'. |

| 7. | Congratulations! You have successfully set up your POP email software. Click Finish to end. |

If you require additional assistance, please feel free to contact us.
How do I stop spam coming to my email?
All mservers email accounts come with Spam Assassin software installed.
- Login to your email account using your email and password.
- In the left column you will see a box labeled "Spam Filters". Make sure it says "Spam Filters are Active". If it does not, do the following:
- Click on the link "View/Edit Spam Filters"
- Click on the "Enable Spam Filters" link. I suggest leaving the setting on "Default".
- On the left menu, you will see a new folder labelled "Junk Mail". This is where spam will now automatically be sent.
The software is not full proof but you should see a significant drop in the amount of spam getting through!
More information available on the Spam Assassin site.
How do I set up an Autoresponder / Holiday Away message for my email?
Login to your account here using your email and password.
In the left column you will see a box labeled "Autoresponder".
To activate and edit/create your auto reply message, click Edit Settings and follow the instructions.
Other
How do I update/make changes to my existing site?
To make changes/updates to an existing site: Detailed instructions are available in the following file:
Any questions, please don't hesitate to ask









